ORDER ISSUE FOR STORAGE
SHIPTOYOU Korea Warehouse: Hassle-Free Product Returns & Exchanges
ORDER ISSUE IN DELIVERY TO KOREA WAREHOUSE
If the product delivered to the customer's storage is different from the product ordered by the customer, the items can be exchanged or returned. First, the seller or seller who purchased the product should be notified of the product quickly and then guided on how to return or exchange it. After that, please let us know how to return or exchange the items, so that we can quickly prepare for the return and exchange of the product. [When exchanging and returning, you must inform SHIPTOYOU Korea Warehouse of the storage number so that the PACKAGE can be separately classified and stored at the return and exchange location]
At SHIPTOYOU Korea warehouse, every incoming product is meticulously documented and stored under its unique STORAGE number. We provide detailed information, including product contents, quantity, weight, and accompanying photos, all uploaded online for your convenience. This allows you to verify your package contents upon arrival by referencing your STORAGE number. Should you need to initiate a return or exchange, SHIPTOYOU offers a seamless and cost-free process
Order issue of SHIPTOYOU's Returns & Exchanges
- Product Intake & STORAGE Information Upload:
- Upon arrival at the SHIPTOYOU warehouse, each product is assigned a STORAGE number, and its details, along with photos, are recorded.
- This information is then promptly uploaded online, linked to your specific order number.
- Customer Verification & Decision:
- Customers can review the uploaded STORAGE information to confirm the contents of their packages.
- Typically, you have 5 days from the upload to initiate a return or exchange. (Always confirm specific timelines with the seller.)
- Initiating & Processing Returns/Exchanges:
- Once you've decided to return or exchange an item, coordinate with the seller and then inform SHIPTOYOU Korea warehouse, providing your STORAGE details.
- SHIPTOYOU will then handle the entire return or exchange process, free of charge.
Benefits of SHIPTOYOU's Returns & Exchanges
- Free Service: All return and exchange procedures are provided at no cost.
- Prompt Processing: Quick turnaround times, especially following the upload of STORAGE information.
- Accurate Information: Detailed product information and photos for informed decision-making.
- Secure Storage: Products are safely stored under their designated STORAGE numbers in Korea Warehouse.
Important Notes
- Return/exchange periods can vary based on seller policies, so always verify with the seller.
- Ensure accurate STORAGE information is provided when initiating a return or exchange.
- SHIPTOYOU is committed to providing a convenient and secure international shopping experience.
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