[ShiptoYou Notice] Mandatory EMS Premium & Strict Customs Rules: DE, NL, SE, RO, US

10 Nov, 2026
EMS_Premium_Korea Germany_Customs_Rules Korean_Warehouse_Service Korea_Package_Forwarding Prohibited_Warehouse_Items Proxy_Buying_Korea Proxy_Shipping_Korea ShiptoYou US_Shipping_Restrictions

Dear ShiptoYou Members,


To ensure your consolidated packages clear customs smoothly without unexpected holds, delays, or immediate returns, we are introducing an important shipping policy update.

Notice: Due to heightened customs inspection protocols and strict import regulations across the European Union and the United States, all outbound shipments from our Korean warehouse to Germany, the Netherlands, Sweden, Romania, and the United States will now be dispatched exclusively via EMS Premium (powered by the FedEx global network).

Please read this guide carefully before submitting your package consolidation or shipping requests.

1. Mandatory Accurate Commercial Invoice Declaration

Customs authorities in all five destinations have intensified random physical inspections and automated audits.

  • Exact Value Declaration Required: The actual purchase price of every item must be accurately declared on the commercial invoice.
  • Zero Tolerance for Under-Valuation: Intentionally declaring lower item values to avoid customs duties/VAT is strictly monitored. Packages with inaccurate value declarations may face customs holds, heavy fines, or immediate return to our Korean warehouse without prior notice.
  • Detailed Item Descriptions: Broad or vague terms such as "Goods", "Gift", "Merchandise", or "K-Pop Items" are no longer accepted by customs scanners. Items must be clearly defined (e.g., "100% Cotton Knitted T-Shirt", "Music Compact Disc", or "Plastic Photo Card Holder").

2. Prohibited & Restricted Items at Our Warehouse

Before ordering products from Korean online stores to your ShiptoYou Korean address, please verify that your items do not fall under the following strict restriction lists:

A. General Prohibitions (All 5 Destinations)

  • Animal-Derived Ingredients & Food Products: Any food items containing processed meats (beef, pork, poultry), bone broth, gelatin, or animal-derived ingredients are strictly prohibited, regardless of whether they are retorted, dried, or vacuum-sealed.
  • Flammable Liquids & Aerosols: Perfumes, body mists, diffusers, alcohol-based skincare products, hair sprays, and pressurized gas containers cannot be shipped by air.

B. Country-Specific Restrictions

  • Germany (DE): Cosmetics and skincare products of all types (including creams, serums, lip products, and sheet masks) are strictly blocked from personal import clearance.
  • United States (US): Children's clothing (subject to strict CPSC flammability and safety standards) and prescription or non-prescription eyewear/lenses (subject to FDA medical device regulations) face severe clearance holds.

3. Detailed Aviation Dangerous Goods Guide: Lithium Batteries

To comply with international air cargo safety rules (IATA / UPS guidelines), we enforce a strict policy on electronic devices containing lithium-ion batteries:

❌ Strictly Prohibited (Cannot Be Shipped):

  • Standalone Power Banks (portable chargers)
  • Loose or uninstalled lithium batteries (including AA/AAA rechargeable batteries)
  • Replacement batteries packed separately from devices

⭕ Allowed under Strict Conditions (Built-in Batteries Only):

  • Electronics with permanently built-in / embedded batteries (e.g., Bluetooth wireless earphones, smartwatches, rechargeable LED light sticks) are allowed.
  • Quantity Limit: Maximum of 2 battery-embedded devices per package/box.
  • Items must be properly declared in your warehouse packing request so our team can apply the required UN3481 lithium battery warning labels before dispatch.

What This Means for Your ShiptoYou Account

  1. Selecting Your Carrier: When creating a shipping request for Germany, the Netherlands, Sweden, Romania, or the US, please select EMS Premium as your default shipping method.
  2. CombineBox & Package Consolidation: Our warehouse team will carefully inspect your incoming packages. Any non-compliant items (such as cosmetics bound for Germany or standalone power banks) will be flagged in your account before final packing.
  3. Return Shipping Costs: Please note that if a package is returned by destination customs due to non-compliant items, under-declared values, or failure to clear customs, all return freight charges and carrier penalty fees will be the responsibility of the recipient.

We appreciate your understanding and cooperation as we upgrade our logistics channels to protect your shipments and ensure fast, reliable delivery straight from South Korea to your doorstep!

If you have any questions regarding specific product eligibility, feel free to reach out to our Customer Support team before placing your store orders.

Thank you for choosing ShiptoYou!

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